Self-Storage Facility

Value Self Storage, a facility located in the heart of Las Vegas, is proud to honor its manager Mary Wiley, who has been with the company since 1999. Prior to joining Value Self Storage, Mary was a quality assurance specialist in the optoelectronics field. They lived in Texas together with her husband, a computer programmer. She says her success is attributed to the philosophy "any job worth doing is worth doing well." She is a people person and believes in treating customers with a personal touch. "Your business can be made or broken by word of mouth."

Here are a few things she’s learned during her tenure at the self storage 89123 facility.

- Understand your customer and know their preferences. After working at self storage Las Vegas for about five years, it became clear that certain customers prefer certain means of communication, and we started offering to connect with them on Facebook, to send them a text message or an email instead of just calling. We also noticed that people who are willing to give out more rather than less information about themselves tend to pay their bills on time.

- Rules are there for a reason. Most facilities have a set of rules that are designed to protect and accommodate both the customers and the facility. At our self storage Las Vegas, we try to make sure that the rules are reasonable and help us provide good customer service. At the same time, if you let them be abused, soon it becomes unhealthy for everyone.

- Make sure that your assistant manager works hard. In our case, it’s Carter, a miniature pinscher. He is never late for work and is always thrilled that it’s yet another Monday. Wouldn’t you want the same morale booster at your workplace?

Value Self Storage is a premier storage facility just minutes from major highways in Las Vegas. It can accommodate a variety of storage needs and offers monthly specials. To check the availability of units, go to www.valueselfstorage.com.

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Value Self Storage Blog

Value Self Storage is a locally owned self storage property professionally managed by AJS Management.